How to avoid being scammed...

Make informed decisions with this expert advice.

As our lives increasingly shift online, the property industry has not been left behind. However, with this digital transition comes a new wave of challenges. One such challenge is the rise in property-related scams, particularly on social media platforms.

In this comprehensive guide, we'll walk you through essential strategies to protect yourself and your investments when renting, buying, or selling property.

Research extensively

One of the most effective ways to avoid scams is through thorough research. Whether you're dealing with a rental, purchase, or sale, gather as much information as you can about the property, the neighbourhood, and the parties involved. Look for reputable estate agency websites, consult local property listings, and read customer reviews, if applicable. Better yet, go meet the agent in their office as a way to ensure you are dealing with a professional agency.

Knowledge about market prices, typical rental agreements, and property values can help protect you against scammers.

Understand scam tactics

Scammers often employ a variety of tactics to attract their victims. They may offer properties at prices that seem too good to be true, or rush you into making decisions and payments. They may even impersonate legitimate estate agents or property owners to gain your trust. It's essential to be aware of these tactics and to approach any property deal with a healthy dose of scepticism.

Beware of social media scams and online transactions

Recently, there has been an alarming increase in property-related scams on social media platforms. These scams often occur in private groups, where individuals falsely claim to be estate agents working for reputable brands. They lure unsuspecting tenants, buyers, and sellers into their trap with attractive property listings. It’s best to be very wary of properties on Facebook Marketplace, and any communications or money requests via Facebook Messenger, WhatsApp, Gmail or Google Docs. Any such requests should be treated with utmost caution.

Always refer to verified property listings

When searching for a property, always refer to official property listings on trusted platforms. Our properties are exclusively listed on our official website, and the main UK property websites, Rightmove, Zoopla and PrimeLocation. These platforms provide a secure environment for property transactions and are regularly updated with the latest listings.

If you're in any doubt about an interaction you've had concerning a property listing, we strongly advise you to call your local branch. You can find the verified phone numbers for all our branches on our official website. Our team is always ready to assist and provide clarity on any concerns you might have.

Know your rights

Understanding your rights as a tenant, buyer, or seller can go a long way in protecting you from scams. For instance, you have the right to view a property before making any commitments when renting or buying. If someone is pressuring you into making a payment before viewing a property, it's a red flag that you might be dealing with a scammer.

Verify ownership and documentation

When you're buying, or selling, verifying ownership and documentation is non-negotiable. Agents, with a proven track record, have the expertise needed to spot red flags, ensuring you're dealing with genuine opportunities. If something seems off or incomplete, investigate further before proceeding.

Guard your personal information

Another common scam involves tricking individuals into sharing personal information. Scammers often use high-pressure tactics to rush you into making decisions, and may ask for your details under the guise of a property viewing or a tenancy application. Always keep your personal information secure and only share it with verified professionals. If you're unsure, don't hesitate to contact us directly to verify any requests for information.

Trust your gut

Lastly, trust your instincts. If something feels off about a property listing or an interaction with a supposed estate agent, it probably is. It's better to miss out on a property deal than to fall victim to a scam. Remember, we're here to support you every step of the way, so don't hesitate to reach out if you need help or advice.

Scammers are becoming increasingly sophisticated, but with a keen eye and the right information, you can protect yourself from falling victim to their schemes. Always remember to verify property listings through official channels, and never hesitate to reach out to us if you're unsure about anything. We're here to help you navigate the property market safely and with confidence.